Letter - RESPONSE TO REQUEST FOR REFUND
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Writing well, just like speaking well is a valuable communication skill especially when it comes to business matters.
Business letters tend to be more formal and are often sent to people we don’t know. They need to convey the right tone - whether it be authority, disagreement, satisfaction or gratitude.
Whenever you write to a prospect, customer, supplier or an employee it is vital to present a professional document so you can make the right impression.
To get you started, we've prepared a list of standard business letter templates. You can use them freely for your own use with our compliments.
You are not permitted to reproduce these letters on any medium for public display or re-sale.
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We have received your letter acknowledging receipt of the items we mailed to you and noticing us to cancel shipment of your order for those items which are back ordered.
We will be issuing you a refund as soon as we have completed the necessary paperwork for your account.
We would like to take this opportunity to thank you for shopping through [name]. Our new [specify] catalogue should be arriving at your home shortly, and I believe you will be pleased by some of the beautiful choices our buyers have made this season.
Thank you for your patience and understanding and for providing us with the opportunity to be of service to you.
© R. P. Emery & Associates - www.rpemery.com
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