Letter - REQUEST CREDIT TO BE APPLIED TO ACCOUNT
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Writing well, just like speaking well is a valuable communication skill especially when it comes to business matters.
Business letters tend to be more formal and are often sent to people we don’t know. They need to convey the right tone - whether it be authority, disagreement, satisfaction or gratitude.
Whenever you write to a prospect, customer, supplier or an employee it is vital to present a professional document so you can make the right impression.
To get you started, we've prepared a list of standard business letter templates. You can use them freely for your own use with our compliments.
You are not permitted to reproduce these letters on any medium for public display or re-sale.
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I received your letter, of [date], in which you state that your records indicate my present balance owing is ($------).
As of ____________________, 20 __, I did, in fact, have an outstanding balance of ($------) On ____________________, I mailed a cheque to the store in the amount of ($------). When this payment failed to appear as a credit on my _______________ bill, I phoned the credit office and spoke with a person who, after locating a record of the payment, assured me that the credit would appear on the ________________________, bill.
I am enclosing a photocopy of my cheque dated _________________, 20 __. I shall appreciate your prompt efforts in correcting this error in my account as soon as possible. Thank you for your early attention to this matter.
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