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Writing well, just like speaking well is a valuable communication skill especially when it comes to business matters.
Business letters tend to be more formal and are often sent to people we don’t know.
They need to convey the right tone - whether it be authority, disagreement, satisfaction or gratitude.
Whenever you write to a prospect, customer, supplier or an employee its vital to present a professional document so you can make the right impression.
To get you started, we've prepared a list of standard business letter templates. You can use them freely for your own use with our compliments.
You are not permitted to reproduce these letters on any medium for public display or re-sale.
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CUSTOMER SERVICE REQUEST
DATE______________
CUSTOMER____________________________________________________
ADDRESS_____________________________________________________
_____________________________PHONE___________________
MERCHANDISE PROBLEMS: DELIVERY PROBLEMS:
ORDER NOT FILLED BAD ADDRESS
DEFECTIVE MERCHANDISE CUSTOMER NOT IN
REPAIR PROBLEM DELAYED/LOST IN TRANSIT
WRONG MERCHANDISE SOLD DAMAGED IN TRANSIT
AMOUNT CHARGED IN ERROR MDSE. MISSING IN PACKAGE
CREDIT/REFUND NOT ISSUED OTHER___________________
OTHER___________________ ________________________
REMARKS:
DISPOSITION:
© R. P. Emery & Associates - www.rpemery.com |
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