Letter - Apology for Poor Service
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Writing well, just like speaking well is a valuable communication skill especially when it comes to business matters.
Business letters tend to be more formal and are often sent to people we don’t know. They need to convey the right tone - whether it be authority, disagreement, satisfaction or gratitude.
Whenever you write to a prospect, customer, supplier or an employee it is vital to present aprofessional document so you can make the right impression.
To get you started, we've prepared a list of standard business letter templates. You can use them freely for your own use with our compliments.
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Thank you for taking the time to fill out our questionnaire during your stay with us. We do appreciate hearing from our customers, as their comments are vital for us to continue improving our accommodations.
The problems that you mentioned have been brought to the attention of our housekeeping department. While the lack of service you experienced is unusual and not the standard of our motel, there is no excuse for a lackadaisical attitude on the part of any of our employees. We are sorry for the inconvenience and annoyance this incident caused.
Thank you again for your comments. We hope that you will give us another chance to serve you.
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